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softgarden ATS
UX
I interviewed stakeholders and Customer Success managers to identify the most critical information users need at a glance, grounding the dashboard design in real workflows instead of assumptions.
UI
I created wireframes to test the concept early with stakeholders, aligning on structure, priorities, and usability before moving into execution. Once validated, I translated the solution into high-fidelity designs, refining interaction details and visual hierarchy to ensure clarity and consistency within the product ecosystem.
COLLABORATION
Product manager
Stakeholders
CS agents
1 Frontend developer
QA engineers
PROJECT TYPE
Core product ATS (Application tracking system)
DATE
August 2019 - December 2019
Problem
When we looked at the data, it became clear that the dashboard wasn’t earning its place as the product’s entry point. Users were landing on it, but almost immediately navigating away to get to the tools they actually needed. Instead of acting as a helpful overview, it had become a pass-through screen. That was a strong signal for me: the page wasn’t providing enough immediate value or context to justify being the welcome experience. It felt disconnected from users’ real priorities, which made it effectively redundant in the flow.
Solution
To make the dashboard genuinely useful from the moment users logged in, I introduced two new widgets: Upcoming Interviews and Tasks. Each widget presents clear, scannable cards with the key information users need to start their day—candidate name, role, time, status, and any pending actions.
The intention was to reduce cognitive load and remove the need to navigate across multiple sections just to understand priorities. By surfacing time-sensitive, actionable information directly on the dashboard, we transformed it from a passive overview into a practical starting point that supports users’ daily workflow.

